The concept of wellness has become more and more widely accepted in the world today as a standalone aspect of
The clean freaks were right. There is something to be said for disinfecting the office every day — and the
Corporate travel is something that businesses may have to undertake several times a week, month, or year, depending on the
The Amazon Business Exchange (ABX) conference is set to return after its debut in London last year, and will take
Can Artificial Intelligence (AI) really deflect calls away from the contact centre? This is the question many local government organisations
Data has ushered in a new digital era for businesses, society and individuals – one that’s revolutionizing customer and employee
The huge increase in expenditure on products and services from innovative technology sectors during the Coronavirus crisis could rise dramatically
ai recruitment
With more businesses turning to technology to deliver virtual, AI or online recruitment processes, global talent acquisition and management firm,
app store
While it is typically assumed that new apps are best positioned by entering a dominant platform, new research from the
chat bot
Some of the most innovative AI tools such as chatbots can revolutionise your contact centre, but where do you start?
When people used to think about how they could improve their lives, they may have focused on physical health or
The financial sector has had to adjust quickly to the rapidly changing landscape that Fintech innovations have brought. None more so